Ham & Kaas | Twelve

customer

PRODUCTS

Ham & Kaas runs three hospitality locations with Twelve’s POS register

From sandwiches to company drinks and a hospitality group with three locations

Ham & Kaas started out in 2015 making and selling sandwiches, and grew into a hospitality group with three locations:

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Cafetaria Ham & Kaas on Pieter Postplein in Tilburg (since 2020), Ham & Kaas Catering for parties, receptions and company drinks, and the hospitality operation at Rakelbos holiday park.

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The promise is the same everywhere: fresh food, sorted fast. Whether that’s a bag of chips at the counter or a full buffet on location.

Multiple locations and changing staff call for a simple POS system

With several locations and changing staff, from the snack bar to the catering and the holiday park, Pieter wanted a POS system that not only he, but also his team could get to grips with quickly.

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A snack bar like this one is also all about the details: phone orders that are right, and the right sauce with popular items like a kroket or frikandel, without it costing time at the counter.

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With Twelve, orders are now handled flexibly, always and everywhere

With Twelve’s POS register, Ham & Kaas sets phone orders aside using the ticket module, and staff can easily call them up again as soon as the guest comes to collect.

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In addition, popular items such as a kroket or frikandel instantly bring up a choice menu, with options like mayonnaise or curry sauce, so nobody has to remember to ask which sauce the guest would like with it.

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Ease of use brings calm to day-to-day operations, at every location

For Pieter, the result is felt most in the everyday ease: orders and extras go through without hassle, and if something goes wrong, he knows it will be fixed quickly, with an engineer on site if necessary.

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That ease of use is reason enough for him to recommend Twelve to other hospitality owners.

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Also interested in Twelve's POS and POS systems? Schedule an appointment with us for a free demo.

“I’d happily recommend Twelve to snack bars and caterers alike. It’s a user-friendly, easy system, and it simply works well.”

Pieter Smarius

Owner, Ham & Kaas

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