Make order pickup easy for everyone
Clear pick up screen
The Twelve pick up screen works hand-in-hand with your kitchen display system and lets guests know exactly when their order is ready. Even when things get hectic.
Real-time updates when an order is ready
When your kitchen gets busy and guests start getting impatient, things can become chaotic fast. With real-time updates on a simple pick up screen, guests stay informed and your staff focused.
More efficient operations for kitchens or bars
Instead of spending time updating guests, your team can focus on what matters most: preparing and handing out orders, while the pick up screen keeps everyone informed.
Shorter lines, less chaos, and happier guests
Standing in line without knowing when your order will be ready can be frustrating. With a clear pick up screen, guests always know what’s happening, keeping the whole process smooth and stress-free.



A unique solution among POS and payment systems
Real-time view
The screen is clear and easy to read, with simple visual cues that show exactly what stage each order is in. And if you want even more visibility, you can add additional pick up screens so everyone can see what’s happening at a glance.
Extremely simple pickup process
Orders flow in from your payment terminal, handhelds, or kiosks and show up instantly on the kitchen display. Your kitchen or bar takes it from there. When everything’s ready, the pick up screen lets guests know it’s time to collect their order.
A great add-on to the kitchen display system
You won’t find a pick up screen like this in other POS and payment systems. Twelve’s pick up screen works as a natural extension of the kitchen display and integrates natively with the rest of the Twelve ecosystem.
Better guest experiences and fewer frustrations
For you, the pick up screen is truly plug-and-play. Set it up in minutes. No complicated configuration needed. For your guests, it means a smoother, calmer experience with clear updates and far less frustration
FAQ's
Chaos while issuing orders can be prevented by using a pick-up screen. Once an order is ready, it automatically appears on the guest's screen, with no calls or paper receipts required. This provides an overview, peace of mind and faster processing.
Buzzers can be useful for letting guests know that their order is ready, but they must always be physically picked up or dropped off. A pick-up screen, however, offers a clearer and more efficient alternative: orders appear on the screen as soon as they are ready. This speeds up the turnaround, reduces errors and creates a calmer and clearer work process, making the pick-up screen the most complete and digital solution.
This is not possible for the cash register systems. Twelve's software has been fully optimized and tested on the hardware we provide. This is how we can guarantee stability, speed and reliability. To ensure this quality, connecting your own hardware to Twelve's POS system is not possible. If desired, the Kitchen Display System and pick-up screen can be connected to your own hardware.
Twelve's hardware is designed for intensive daily use and usually has a lifespan of 5 to 7 years. Of course, this depends on factors such as intensity of use and maintenance. Twelve works exclusively with professional, robust hardware that can withstand busy peak times and extended use, so you can count on a reliable and future-proof solution.
Twelve hardware comes with the standard manufacturer's warranty. In addition, the other warranty conditions as described in our terms and conditions apply. More information can be found here.
Contact us
Our POS and payment experts have set up over 10.000 locations so far. They’d love to give you their expert advice.
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