Serve guests anywhere with handhelds
Service on the go
Great service means guests don’t have to get up to order or pay. With our handhelds, your team can take orders and process payments on the spot, wherever your guests may be.
Lightweight, portable and easy to use
Handhelds are perfect for outdoor terraces or any spot where a fixed terminal isn’t practical or is too far away. Your team can take orders and payments right there, saving a lot of walking back and forth.
Ready for your busiest moments
When things get really busy and you need to scale up, extra staff can jump in right away. Simply give them a handheld device and they’re ready to start serving immediately.
A cost-effective solution
Buying an additional register isn’t always the most cost-effective choice. Adding a handheld to your existing Twelve setup is a much more affordable way to expand and a smarter use of your budget.



Convenient handhelds for flexible payments
Easy-to-use devices
Twelve’s handhelds are simple mobile devices that anyone can pick up and use straight away. And we truly mean anyone, even temporary staff or volunteers.
Better guest experience
You wouldn’t ask your guests to clear their own table, so why make them get up to pay? Let them order and pay right on the spot. It means shorter waits and happier guests.
More affordable than adding a second register to your setup
Our handhelds are a smart add-on to Twelve’s registers. They’re much more affordable than investing in an additional POS register and another point of sale can easily be added to your setup.
Perfect for restaurants, sports clubs, festivals and events
Handhelds are lightweight, mobile and easy to use at large or temporary locations. You can quickly scale up during peak pressure by adding extra devices. That makes them ideal for hospitality, festivals and events.
FAQ's
Yes, with active use, the handheld battery lasts up to 7 hours. This makes it suitable for a full service without recharging in the meantime.
Yes, orders placed on your handheld arrive automatically in the kitchen. You do this by connecting your handheld to the receipt printer or Kitchen Display System (KDS) in the kitchen. For more information about the KDS, click here.
There is no maximum number of handhelds that you can use at the same time. This means that on busy days, you can provide your entire team with a handheld, so you can take orders as efficiently and quickly as possible.
You can easily handle peak moments with Twelve's mobile solutions, such as handhelds. These flexible additional outlets can be deployed quickly when the crowds increase, without having to permanently purchase additional staff or fixed hardware. This way, you stay efficient, save costs and improve the customer experience.
Most of the handheld can be used independently, but payments via the PIN function require an internet connection. The system does not work completely offline, although you can easily purchase a data bundle from Twelve to stay connected everywhere. In addition, we also offer Adyen terminals that can temporarily handle offline situations.
Contact us
Our POS and payment experts have set up over 10.000 locations so far. They’d love to give you their expert advice.
Plan a demo
Would you like an online demo? Or do you prefer an on-site meeting? We can do both and would be happy to accommodate what works best for you. Our POS and payment experts look forward to meeting you. You’re also free to call us directly.
Or try our online POS tour
Explore our software yourself in our interactive online POS tour. Experience the ease of use and unrivalled power of Twelve’s platform.








